Customer Service - answer to all your customer questions.

Security Information

We use the Stronghold secure server, currently the second best selling secure server software, and in our opinion, technically the best product. It supports industry-standard 128-bit SSL encryption.

When you enter your credit card number into the order form, it is transmitted across the Internet in an encrypted (scrambled) form, then decoded when it gets to us.

For added security, we also encrypt the credit card number when it is stored on disk, and when we forward it our offices.

If you are not the kind of person who worries about being hit by lightning as you're crossing the street, you probably don't have to worry that your credit card number will be intercepted on the way to a secure Web site. According to CNN,

"The prevalent opinion...is that on-line credit card use is actually no riskier for consumers than traditional "low-tech" transactions."

We order products online all the time, both as a company and as individuals. When we use a credit card to buy something online, we feel at least as safe as we would using one in a store or restaurant.

If you are not comfortable using your credit card on line, don't worry, you can simply fax your order. Please remember to include Your name, address, contact phone number, The Item code for the product you wish to purchase. Also be sure to include Payment details, such as credit card number, your name as it appears on the credit card and the expiry date. Our sales staff will then call you to confirm the order.

Our fax No. is +001 353 874 5510.

At SomethingIrish.Com we believe that we shall distinguish ourselves through excellent service and quality. We hope you will enjoy your shopping experience at SomethingIrish.Com, please do not hesitate to contact us if you have any questions.

 

Ordering is easy!

When you view a particular item, you will notice a small thumbnail picture, a description and an button.
Simply click the Order button to place your item in the shopping basket. You will be taken to a page displaying the item you have chosen. You may change the quantity and review the price. At this point you may continue shopping or process your order. To process your order simply follow the instructions and enter in all valid details.

Returns

Here at SomethingIrish.Com we offer you our customer a 30-day money back guarantee, (less the cost of shipping). For your Christmas gifts, we take returns or exchanges until the end of January. You must notify us by email before shipping the package back to us so we may send you our return instructions. Unfortunately we cannot accept any clothing that has been worn. All orders should be in their original packaging along with documentation and packing labels. Once we have received the order we shall issue you with a credit.